Beautiful Brands Management (BBM) respects the privacy of our retailers, customers, suppliers and business partners and is committed to handling personal information responsibly, transparently and securely.

 

This Privacy Policy explains how Beautiful Brands Management collects, uses, stores and discloses personal information provided to us through our website, sales representatives, order forms, trade events, showroom appointments, email communications and other business interactions.

 

Our Commitment to Your Privacy

Beautiful Brands Management is a sales representation and brand management business working with suppliers, brands and retailers.

 

The contact information we collect is used for the purpose of facilitating genuine business relationships between retailers and the brands and suppliers we represent.

 

Beautiful Brands Management does not collect or compile retailer or wholesaler contact information for the purpose of selling, renting or commercially distributing mailing lists.

 

• We do not sell our database.

• We do not rent our database.

• We do not provide retailer contact lists to unrelated third parties for their own marketing purposes.

 

The information entrusted to us is collected to enable us to perform our role as a sales representative and brand management business.

 

Information We May Collect

In the normal course of business, we may collect information including:

 

• business or store name;

• contact person’s name;

• business email address;

• telephone or mobile number;

• business address and delivery address;

• ABN and other relevant business information;

• brands or suppliers you purchase from or have expressed an interest in;

• order and purchasing information;

• correspondence and enquiries; and

• other information reasonably required to process an order, manage an account or provide retailer support.

 

We aim to collect only information that is reasonably necessary for our business activities.

 

Why We Collect Email Addresses and Contact Information

Email addresses and other contact information are collected primarily so that Beautiful Brands Management can communicate information relevant to our business relationship with you.

 

This may include:

• processing and managing wholesale orders;

• providing order confirmations, pricing, catalogues and order forms;

• advising you of new ranges, seasonal releases, offers, promotions or ordering opportunities relevant to the brands we represent;

• arranging appointments, showroom visits, sales calls or trade events;

• providing product, stock, delivery or account information;

• following up enquiries or providing retailer support; and

• communicating with a supplier or brand owner in connection with your account or orders.

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We may also provide your contact or business information to a supplier or brand that we represent where this is reasonably necessary to facilitate your relationship with that supplier, including processing orders, establishing an account, arranging supply, resolving an enquiry or providing information relevant to the products you purchase.

 

We do not provide your information to unrelated suppliers or businesses simply so that they can market to you.

 

Sharing Information With Our Suppliers

Beautiful Brands Management acts as a representative for a portfolio of brands and suppliers.

 

Where you place an order, request information about a brand, establish an account or otherwise engage with a supplier through BBM, relevant information may be provided to that supplier on your behalf.

 

This information is shared for legitimate business purposes connected with your relationship with that supplier and not for the purpose of selling or trading your personal information.

 

Once information has been provided to a supplier for the purposes of establishing or servicing your direct relationship with that supplier, that supplier may have its own privacy obligations and privacy policy governing its subsequent handling of that information.

 

We Do Not Sell or Trade Your Information

Beautiful Brands Management does not sell, rent, trade or otherwise commercially exploit personal information or retailer databases.

 

Our retailer and customer database is an operational business resource used to manage the brands we represent and the retailers we service.

 

We do not create wholesale mailing lists for sale or profit, and we do not provide our retailer database to unrelated third parties for their independent marketing purposes.

 

Email Communications and Marketing

From time to time, we may send retailers information about the brands we represent, including new collections, catalogues, ordering opportunities, promotions, trade events and other information relevant to their wholesale relationship with Beautiful Brands Management.

 

We endeavour to send communications that are relevant to the recipient’s existing business relationship or expressed areas of interest.

 

Where required, our commercial electronic communications will provide a simple way to unsubscribe or opt out of future marketing communications.

 

You may ask us at any time to stop sending marketing communications. An unsubscribe request will not prevent us from contacting you where reasonably necessary in relation to an existing order, account, enquiry or other business transaction.

 

Storage and Security

Beautiful Brands Management takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

 

Information may be held electronically through our business systems, email, website, order-management systems, cloud-based services or other platforms reasonably required to operate our business.

 

Where third-party technology providers are used, we take reasonable steps to use reputable providers and appropriate security practices.

 

No method of electronic storage or transmission is completely secure, however, and we cannot guarantee absolute security.

 

Website Information and Cookies

Our website may collect limited technical information such as browser type, device information, IP address, pages visited and website usage information.

 

Our website platform and associated services may also use cookies or similar technologies to enable website functionality, understand website usage and improve the visitor experience.

 

Where third-party services are used, those providers may process information in accordance with their own privacy policies.

 

Accessing or Correcting Your Information

You may contact Beautiful Brands Management if you would like to:

 

• find out what personal information we hold about you;

• update or correct your contact details;

• request that information no longer required be removed where appropriate;

• change your communication preferences; or

• unsubscribe from marketing communications.

 

 

We will take reasonable steps to ensure that the information we hold is accurate, current and relevant to our business relationship.

 

Disclosure Required by Law

We may disclose information where required or authorised by Australian law, regulation, court order or other lawful requirement.

 

Australian Privacy Laws

Beautiful Brands Management aims to handle personal information consistently with applicable Australian privacy and electronic communications laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where they apply to our business, and the Spam Act 2003 (Cth).

 

Privacy Questions or Complaints

If you have a question, concern or complaint about how Beautiful Brands Management has handled your personal information, please contact us.

 

Beautiful Brands Management

Victoria, Australia

Email: rwilson@beautifulbrands.com.au

Phone: 0422 362 932

 

We will endeavor to respond to privacy enquiries or complaints within a reasonable period and work with you to resolve any concerns.

 

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our business practices, technology or legal obligations. The latest version will be published on our website.

 

Last updated: September 2026